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Public Knowledge Base

Google Accounts

PaperCut Print Deploy

Printing

Student Public Knowledge Base

Multi-Factor Authentication

Google Accounts

Multi-factor authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource. Securing email is important regardless of a user’s level of access, as use of any email address can b...

Google Drive Migration

Google Accounts

Google Drive Overview Google Drive is a cloud storage service used for storing and sharing your files.  The "Cloud" nature of this service allows access to files at any time from any device.  The current network drives (Q:, T:, etc) are only accessible when c...

Sangoma Phone Reference Sheet

Key differences from Avaya IP Office Dialing 8 is no longer required, just dial the 10 digit number as normal.  If 8 is dialed before an outside number, the system will still process it. When dialing, you will need to press the "Dial" button to initiate th...

Adding Printers With Print Deploy

PaperCut Print Deploy

These steps are for Windows computers only. Staff with Google Chromebooks will continue to print as normal. Print Deploy can detect a change in the network that your device is connected to and will always show you the relevant printers for you based on whic...

Changing from Black & White to Color With Xerox Driver in Chrome

Printing

Ignore the Color setting in Chrome. The printer will not respect this setting. Select "More settings". Click on "Print using system dialog..." The dialog box may look different if you have Windows 10 or 11. (Windows 10) Select Preferences (Window...

Microsoft Authenticator Instructions

Student Public Knowledge Base

Instructions for Microsoft Authenticator The following instructions are for connecting your Microsoft 365 account to the Microsoft Authenticator app to securely connect to Pine-Richland’s RDS server. Using a smartphone, you will need to download and ins...