Sangoma Phone Reference Sheet

Key differences from Avaya IP Office

Dialing 8 is no longer required, just dial the 10 digit number as normal.  If 8 is dialed before an outside number, the system will still process it. When dialing, you will need to press the "Dial" button to initiate the call.

Answering a call

 Handset

Pick up the handset.

 Speakerphone

Press the  (speaker) button.

 Headset

If the phone is not in headset mode: Press the  (headset) button.

If the phone is in headset mode: Either press the   (headset) button on the phone, or the button on the headset itself.

Viewing Calls

1. Press the Call Log soft key.
   
   
   
   
   
2. "All Calls" will be shown by default.
   
   
   
   
3. You can use the < and > (left and right arrow) buttons to filter by call type: All Calls, Missed Calls, Received Calls, and Dialed Calls. The current filter option is shown at the top of the screen.
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